Customer Contact & Administrative Assistant

📋 Description de l'emploi : IconBridge Management provides administrative support to job applicants and individuals, including document preparation and visa application file assistance. We are looking for a motivated, organized, and professional colleague to join our team and support customer communication and daily office operations. Main Responsibilities Respond to phone calls, WhatsApp messages, and customer enquiries professionally. Welcome visitors, schedule appointments, and follow up with applicants. Explain our administrative services and required documents clearly. Prepare, organize, and check applicant files for completeness and accuracy. Assist with employment-related documents and visa application files. Scan, classify, print, and archive documents. Support basic financial administration, including invoices, payment records, receipts, and expense tracking. Assist management with daily administrative and secretarial duties. Handle personal information and documents accurately and confidentially. 📋 Exigences de l'emploi : Good communication skills in Arabic, French, and English. Strong organizational skills and attention to detail. Confidence using Microsoft Word, Excel, email, and WhatsApp. A professional attitude, discretion, and a customer-focused approach. Previous experience in administration, customer service, or secretarial work is an advantage.