Technical Support - Italian Speaker - CRIT

Tasks:- Technical service for customers (by phone/email)- Analysis and identification of error patterns- Technically competent support for commissioning and ongoing operation of the PV components (e.g., PV inverters, home storage system)- Tracking / Documentation in a ticket system- ordering spare parts, if necessaryProfile:- Previous experience in customer service or in the electrotechnical area is valued- A general understanding of electrotechnical topics (e.g voltage, current)- Good communication skills, positive attitude, team spirit, and quality awareness- Very good knowledge of Italian (the language must be understood safely, even with technical topics)- Good knowledge of English (or other languages) is an advantage- Working model: Hybrid working- Full time jobPerspective:- Interesting tasks in a committed team and a company that is constantly developing with the young and growing market of renewable energiesIf possible, please send your CV in English